terms and conditions

Welcome to Fencescape Landscaping.

By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully before making a purchase or booking a service.


1. General

1.1 Fencescape Landscaping is based in Whitwell near Worksop, Nottinghamshire.
1.2 We supply and install garden sheds, fencing, patios, and landscaping services.
1.3 By using this website, you confirm that you are at least 18 years old and capable of entering into legally binding contracts.


2. Orders and Acceptance

2.1 All orders placed through our website are subject to acceptance by Fencescape Landscaping.
2.2 We reserve the right to refuse or cancel any order for reasons including:

  • Stock unavailability

  • Pricing errors

  • Incomplete or incorrect customer information
    2.3 Once your order is confirmed, you will receive an email confirmation with your order details.


3. Pricing and Payment

3.1 All prices are displayed in GBP (£) and include VAT where applicable.
3.2 Payment must be made in full at the time of order, unless otherwise agreed.
3.3 We accept payment via [list accepted methods, e.g., card, PayPal, bank transfer].


4. Delivery

4.1 Delivery is available within up to 40 miles of Whitwell near Worksop, including Worksop, Mansfield, Chesterfield, Retford, and surrounding areas.
4.2 Please allow up to 7 days for delivery unless otherwise agreed.
4.3 Customers must ensure delivery access and remove obstacles. Fencescape Landscaping is not responsible for delivery delays caused by restricted access or incorrect address details.


5. Installation Services

5.1 Installation of fencing, patios, and landscaping will be carried out by our staff.
5.2 Customers are responsible for ensuring that the site is ready for installation and that all necessary permissions or consents have been obtained.
5.3 We will make every effort to complete work on agreed dates, but cannot be held responsible for delays due to weather, supply issues, or other unforeseen circumstances.


6. Returns and Refunds

6.1 For products purchased online, customers have the right to cancel their order within 14 days of receipt, provided the items are unused, in original condition, and packaging is intact.
6.2 Certain items (e.g., custom-made sheds or bespoke landscaping materials) cannot be returned.
6.3 Refunds will be processed within 14 days of receipt of returned items.


7. Liability

7.1 Fencescape Landscaping will not be liable for any indirect, consequential, or special losses arising from the use of our products or services.
7.2 Our total liability for any claim relating to a product or service will not exceed the purchase price paid.
7.3 We cannot be held responsible for damage caused by improper use, negligence, or third-party interference.


8. Intellectual Property

8.1 All content on this website, including images, text, logos, and designs, is the property of Fencescape Landscaping and may not be reproduced without permission.


9. Privacy

9.1 Your personal data is collected and processed in accordance with our Privacy Policy.
9.2 By using our website, you consent to the collection and use of your data as described in our Privacy Policy.


10. Governing Law

10.1 These Terms and Conditions are governed by the laws of England and Wales.
10.2 Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of the courts of England and Wales.


Contact Us

For any questions about these Terms and Conditions or our services, please contact:
Fencescape Landscaping – trusted garden sheds, fencing, patios, and landscaping services in Whitwell near Worksop.