Privacy Policy
Fencescape Landscaping Services
At Fencescape Landscaping Services, we respect and protect the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
1. Information We Collect
When you interact with our website or place an order, we may collect the following information:
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Personal Information: Name, address, email address, phone number, and payment details.
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Order Information: Delivery address, products purchased, and order history.
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Website Usage Information: IP address, browser type, device type, and browsing activity collected via cookies.
2. How We Use Your Information
We use the information collected to:
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Process and deliver your orders.
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Communicate with you about your orders, enquiries, or customer service issues.
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Improve our website, products, and services.
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Send marketing emails and promotions (only if you have opted in).
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Comply with legal and regulatory obligations.
3. Sharing Your Information
We will never sell your personal data. However, we may share your information with trusted third parties in order to:
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Process payments securely.
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Deliver products via courier and postal services.
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Provide IT and website support.
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Meet legal or regulatory requirements.
All third parties are required to keep your information secure and use it only for the purpose of providing services to us.
4. Data Storage & Security
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Your personal data is stored securely on our systems.
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Payment information is processed securely through third-party payment providers and is not stored by us.
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We take appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access.
5. Cookies
Our website uses cookies to:
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Enhance your browsing experience.
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Analyse site traffic and performance.
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Remember your preferences for future visits.
You can manage or disable cookies in your browser settings, but this may affect how our website functions.
6. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
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Access the personal information we hold about you.
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Request correction of inaccurate data.
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Request deletion of your data (subject to legal or contractual obligations).
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Object to or restrict how your data is processed.
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Withdraw consent for marketing communications at any time.
To exercise your rights, please contact us using the details below.
7. Retention of Data
We will keep your personal information only for as long as necessary to:
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Fulfil the purposes outlined in this policy.
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Comply with legal, tax, or accounting requirements.
8. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Fencescape Landscaping Services
Email: orders@wwls.co.uk
Phone: +44 01909 268 008
Address: Fencescape Landscaping Services, Worksop Road, Whitwell Common, Worksop. S80 3EH
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.